Enterprisey thoughts – John Gøtze
eGovernment
More Book Reviews
Apr 3rd
Overall: I recommend the following three books.
In Advances in Government Enterprise Architecture, my good friend Pallab Saha over in Singapore has made a seminal compilation of 18 chapters on government enterprise architecture written by practitioners and practicing academics from Australia, Germany, Greece, Ireland, The Netherlands, Singapore, South Korea, United Kingdom, and United States of America. Several of the contributing authors also have chapters in the Coherency Management book that Pallab and I, together with Gary Doucet and Scott Bernard, are releasing very soon.
If I should emphasise one chapter from the book, it has to be Pallab Saha’s own chapter about Singapore’s e-government initiative and the Methodology for AGency ENTerprise Architecture (MAGENTA), “a rigorous, disciplined and structured methodology for development of agency enterprise architectures that enables agencies to align to and fully support the government’s transformation objectives and outcomes”. Very interesting read.
With its 502 pages, Advances provides a very solid view on governmental EA. It is a perfect book for students and researchers of e-government and governmental EA, alas its cost ($195 at Amazon) means that the students have to wait for their libraries to get the book. This is without doubt the reference book for government EA.
In Enterprise Governance and Enterprise Engineering, Dr. Ir. Jan A.P. Hoogervorst from Sogeti in the Netherlands presents a competence-based perspective on governance, where “employees are viewed as the crucial core for effectively addressing the complex, dynamic and uncertain enterprise reality, as well as for successfully defining and operationalizing strategic choices”. Hoogervorst sees enterprise engineering as “the formal conceptual framework and methodology for arranging a unified and integrated enterprise design, which is a necessary condition for enterprise success”.
Hoogervorst defines Enterprise architecture as “a coherent and consistent set of principles and standards that guides enterprise design,” and he argues that EA is a communicative bridge between the functional and constructional perspectives, that is between a functional, requirements-oriented, black-box system perspective and a constructional, realization-oriented, white-box perspective. I like Hoogervorst’s approach to EA. It’s neither IT-centric nor business-centric; if anything, it’s enterprise-centric.
The last chapter is about a fictitios case, an energy company. While this certainly helps in understanding enterprise governance and enterprise design in practice, it is in my opinion still leaving the reader with unanswered questions about enterprise engineering. As if Hoogervorst or Springer ‘forgot’ some additional chapters of the book. Or maybe it’s just a ‘cliffhanger’ to forthcoming books? Hoogervorst’s book is the second to be published in Springer’s Enterprise Engineering Series (I reviewed the first book in the series back in December). This series is aimed at academic students and advanced professionals. I’ll certainly recommend Hoogervorst’s book to my students.
The third book I’ll talk about here has been on my book shelf for a while, as it was published in November 2007, and I bought it right away, but must admit that it didn’t really catch me on the first reading back then. Recently, I was prompted to pick it up again, and am actually happy I did.
In Lost in Translation (book’s site), Nigel Green and Carl Bate from CapGemini describe a simplified ‘language’ for preventing loss in translation from business needs to IT solutions. This language is called ‘VPEC-T after the five dimensions it focuses on: Values, Policies, Events, Content and Trust. VPEC-T is presented as a common language that is natural for both business and IT, and is “straightforward enough to use, yet sophisticated enough to work in today’s connected world.”
Subtitled “A handbook for information systems in the 21st century”, the authors do not hide their interests: They provide a tool (‘language’) for how IT-people can become better at capturing what the business wants from IT. In this sense, it’s classic Information Systems thinking (chapter 2), and VPEC-T does indeed come across as, yes, yet another IS-approach. But also, as one that may well take some IS-territory, perhaps especially from IS-practitioners. I will certainly follow VPEC-T. I follow @taoofit on Twitter. I’ve also joined the VPEC-T Google Group. Also, google the acronym and you’ll find a few good things by adopters of it, for example the VPEC-T mindmap which seems quite useful.
Business of Government Research
Apr 19th
I’m very pleased to announce that The IBM Center for The Business of Government has selected me as a recipient of a research stipend in the area of Transforming Government.
As a grantee, I must write up a report (monograph) presenting new approaches to improving the effectiveness of government, and it should assist public sector managers in effectively responding to their mission and management challenges. In my case, it will be a report about how enterprise architecture can be used to improve the effectiveness of government.
The Center’s reports are generally of a very high quality, so I realise I’m up for a challenge. But what a great one it is!
That’s Some Business Case You Got There, Area 12
Feb 7th
Speaking of changes … the Danish central administration is facing some major changes.
Yesterday, Computerworld broke the news (Gigantisk it-revolution pÃ¥ vej i staten): The government will establish two centralised, state-wide administrative service centres, one for IT service, and one for HR, travel admin, financial management, etc. Today, the Minister of Taxation came out and presented the IT service centre plan. Estimated savings: 425 million DKK annually, a lot of money compared to the US. Significant staff reductions are planned: In IT, from current 1.576 FTE to 1.132 over three years. The IT-consolidation will reduce today’s 4.000 servers to around 700.
On Tuesday, the Minister of Finance presented the central government budget proposal for 2008, which enforces a 1% spending freeze. Hmm, guess they’ve read Kotter’s eight steps to change management, where step one is to create a sense of urgency for changes.
Michael Karvø and other experts applauds the plan. And so do I. But just as Kim Viborg Andersen, professor at Copenhagen Business School, I do also see some if not many pitfalls and significant risk elements. The central government administration is a darn complex beast, and only rarely acts as one enterprise. On the other hand, over the past several years there has been many attempts at enterprise solutions at the state-wide level, especially with administrative services, so in some areas, these changes are just “natural” next steps towards “the state as an enterprise”.
Been there, done that? Dorte Toft reminds us that it is barely a decade ago since the Danish state had its own, central IT-service centre, the Datacentralen, which was then sold out to CSC. Whether the new plan is in fact a revival of Datacentralen – Datacentralen 2.0? – is quite unclear to me. From what I can read (also I haven’t seen the actual proposal/report) the plan will not necessarily mean more insoucing and “home taking” of tasks and operations. It’s more about re-souring, if you want – moving tasks and operations from individual ministries and agencies to the new service centre.
IMO, it’s a good strategy to go with Area 12 in this process of enterprising the state. “Area 12″ is the call name for the service area called “Administration and Management” in the Government Business Reference Model, FORM, which the Ministry of Finance released late last year. FORM must now be seen as a very essential tool in the implementation of the plan, and I really hope the decision makers will understand that. Basically, they need to understand what is administrative IT and what’s not, and that is exactly what FORM can help with.
Interoperability, Change and Architecture
Aug 21st
Have you noticed how relatively little is written about enterprise architecture in government? Time to change that …
We started writing this report as a final deliverable from the ICA Study Group on Enterprise Architecture in Government, which we co-founded back in 2003. Having done that, we then thought, why not keep writing. So we did.
The result is, we hope, a report that anyone concerned with transformational government will find worthwhile reading.
Our concern is government enterprise architecture, which in our view is far from “a big fat jokeâ€1. Having said that, we also find a gap between what we see in government EA around the world and what we would like to see.
That’s how Olov Östberg and I start off our report, Interoperability, Change and Architecture (PDF, 1,2MB), to the International Council for Information Technology in Government Administration, ICA, and the EA world at large.
We would love to get comments on the report.














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