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Forrester Research: “To Create A Seamless Public Sector, Canada Must Develop eGovernment Networks”. Can’t find the report online, so I can’t comment.

Portals To The People: “Government to improve constituents’ communications needs”. The US government is looking to portal technology as a means of tying diverse together systems and meeting constituents’ needs. Key government contractors, such as American Management Systems (AMS), SAP AG and dedicated portal technology companies are developing new, advanced portal technology for the government. I wonder …
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FCW: Projecting a “hip” image: Sebra said, “I really believe that if government retools itself and gets aggressive, it actually could come out very well in a short period of time”. 41 percent of IT employees in government are 41 to 50 years old, according to a National Academy of Public Administration (NAPA) report. I don’t know the numbers for European countries, but assume they are similar.

UKs eEnvoy in an interview in Independent News: Andrew Pinder: Who cares about e-government?

Andrea di Maio at Gartner ITxpo Europe: “When governments consider the channels through which they deliver services, “It’s not just the phone, the Web, and the counter, it’s also the government and the private sector.”

Accenture’s new report Governments Closing Gap Between Political Rhetoric and eGovernment Reality has looked at e-government work in 22 countries. “Online service delivery has never been higher on the political agenda than it is today. From the United Kingdom to the United States, Belgium to Brazil and Malaysia to Mexico, governments are talking about the significant benefits that can be realised by migrating traditionally paper-based and face-to-face services to the Internet. Governments also understand these services must be customer focused, cost effective, easy to use and value-added for citizens, businesses and the governments themselves. But when we move beyond the rhetoric, what progress has been made in the development of eGovernment? What actions have national governments taken to turn their vision into reality? What opportunities exist for countries to truly exhibit eGovernment Leadership?”

A Letter to the U.S. President, Mr. George W. Bush from Gartner is an example of the latest trend in politicised businesses. They offer “tactical guidelines” to the new president, and writes that the “new administration is at the beginning of the most radical transformation of the federal government since Franklin Roosevelt’s New Deal — the technology revolution.” In the letter, Gartner asks: “How will governments address governance issues created by the Internet?” Read their recommendations!!