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  • European Interoperability Framework 2.0

    This week, the European Commission announced an updated interoperability policy in the EU. The Commission has committed itself to adopt a Communication that introduces the European Interoperability Strategy (EIS) and an update to the European Interoperability Framework (EIF), “two key documents that promote interoperability among public administrations”, part of EUs Digital Agenda.

    Timeline for EUs interoperability work (from EIF2)

    I have followed, and been part of, the EU work on interoperability since the early days. I worked with the Bangemann Report during my PhD research. In the late 1990s, I worked for the Swedish government, and provided policy inputs to the Lisbon strategy. Fron 2001-2005, I worked for the Danish government, and was in the IDA workgroup that created EIF v1 in 2004. I also created the first Danish National Interoperability Framework (NIF). As the updated EIF notes, NIFs are “more detailed and often prescriptive than the EIF, which operates at a higher level of abstraction, as a ‘meta framework’ and, in line with the subsidiarity principle, does not impose specific choices or obligations on the Member States”.

    EIF v2 defines an interoperability framework as “an agreed approach to interoperability for organisations that wish to work together towards the joint delivery of public services”, and notes that “within its scope of applicability, it specifies a set of common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices”.

    Quick overview of EIF v2

    Chapter 2, dealing with the ‘underlying principles’, sets out general principles underpinning European public services. For example:

    Underlying principle 7: Transparency

    Citizens and businesses should be able to understand administrative processes. They should have the right to track administrative procedures that involve them, and have insight into the rationale behind decisions that could affect them.

    Transparency also allows citizens and businesses to give feedback about the quality of the public services provided, to contribute to their improvement and to the implementation of new services.

    Chapter 3 presents the ‘conceptual model for public services’, and suggests “an organising principle for designing European public services, focusing on basic services that can be aggregated to form aggregated services and help establish other European public services in the future”:

    Chapter 4 on ‘interoperability levels’ covers “the different interoperability aspects to be addressed when designing a European public service and provides a common vocabulary for discussing issues that arise”. See the figure to the right.

    Chapter 5 presents an approach “to facilitate cooperation among public administrations to provide a given European public service by introducing concepts of ‘interoperability agreements’, formalised specifications and open specifications”.

    Chapter 6 on ‘interoperability governance’ sets out “what is needed to ensure interoperability over time when delivering a European public service and to coordinate interoperability activities across administrative levels to support the establishment of European public services”.

    Key EIF observations

    EIF v1 talked a lot about open standards. EIF v2 talks about ‘open specifications’, and makes it sound almost as if they prefer consortium standards to actual de jure standards (accept FRAND or royalty-free basis in a way that allows implementation in both proprietary and open source software). Besides, “public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs”. This basically means that the EIF endorses that the National Interoperability Frameworks (NIFs) can adapt fluffy ‘comply or explain’ rules similar to the current Danish government policy. It is also a loop hole to standardise on certain open, or closed, platforms (“Due to functional interoperability needs you all need to use Word 2010”).

    EIF v2s principles are interesting reading, but leaves more questions than answers. As principles (“general rules and guidelines, intended to be enduring and seldom amended, that inform and support the way in which an organization sets about fulfilling its mission”, TOGAF), the EIF principles are pretty useless.

    It so happens that the EIS document has some problems showing the document properly on my three Macs. I am not very familiar with the inner workings of the PDF format, but it seems that someone in the commission should help user “hauscbe” set his/her Windowns-based Adobe Distiller 9.0 to save a less less open standards based PDF file!

    Although it is referred to a foot note and a few hints, administrations who seek a policy endorsement for running amok with “Service-Oriented Architecture” can use the EIF. The seemingly ‘innocent’ “conceptual model for public services” is, as I read it, one big endorsement of SOA and shared/common services. EIF becomes almost mysteriously vague on these issues, but EIS offers some hints:

    Interoperability Architecture

    To develop a joint vision on interoperability architecture by first defining its scope and the needs for common infrastructure services and common interface standards;

    To provide guidance on architecture domains where Member States share a common interest;

    To ensure the systematic reuse of architectural building blocks by the Commission when developing services to be used by the Member States. Here, existing infrastructure service components (EIIS)5 along with generic applications (IMI6, early alert systems, grant management, etc.) could be reused and rationalised. Additionally, a catalogue of architectural building blocks available for reuse by the Member States and the Commission could be set up with contributions from the EU and Member States.

    Unfortunately, it seems as if the folks writing the EIF didn’t get the EIS memo; we are left to guess how they see architecture in play. With v2, EIF points to four interoperability levels – legal, organisational, semantic and technical. The organisational level includes business process alignment, organisational relationships and change management. Consequently, administrations must use an architectural approach that embraces all the levels; that would of course be enterprise architecture, I would argue. Unfortunately, rather than going that direction, EIF ends up in giving vague and uncommitted recommendations in east and west.

    Others’ reactions

    I haven’t seen any, official nor non-official, mentioning of the Communication/Strategy/Framework in Denmark yet, but that doesn’t surprise me, since interoperability has been the non-word of the year here.

    Internationally, there are plenty of reactions. As when the original EIF was launched, much of the debate/commentary about EIF v2 is about open standards and open source. Below, I have collected some illustrative quotes:

    Glyn Moody: European Interoperability Framework v2 – the Great Defeat:

    EIF v2 is a victory for the powerful and well-funded lobbyists who have attacked the European Interoperability Framework from the start, just as was predicted at the time. It shows that the European Commission is still pathetically in the thrall of big foreign companies and their proxies: I can’t wait for Wikileaks or the new Brussels Leaks to provide us with the details of what exactly happened behind the scenes when EIFv2 was being drawn up.

    Trond-Arne Undheim, Oracle Director, Standards Strategy and Policy: European Interoperability Framework – a new beginning?:

    Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let’s say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell.

    Mark Bohannon, Red Hat Vice President, Corporate Affairs and Global Public Policy: European Interoperability Framework Supports Open Source:

    Is the new EIF perfect? No. Due to heavy lobbying by vested proprietary technology interests, some key sections of the EIF have been made confusing (indeed, the definition of ‘open standards’ has been watered down from the 2004 version and no longer includes the requirement of being ‘royalty-free’). The definition of “open” standards or specifications remains a matter of some contention in the IT industry. An example of a more accurate definition of open standards can be found in the recently released India Standards Policy for E-Governance, which specifies that intellectual property should be licensed royalty-free and that any required specifications should be technology-neutral.

    Openforum Europe: European Interoperability Framework – a bold move to spread the benefits of open standards and interoperability:

    “EIF will help public authorities escape from the sort of technology lock-in into one single vendor that until now has been the norm across Europe,” said Openforum Europe chief executive, Graham Taylor.

    Karsten Gerloff: Assessing the new European Interoperability Framework:

    So what we have now is a strategy statement, without the level of detail that made EIFv1 such a useful document. But this strategy generally goes in the right direction, and it’s much more powerful than before, thanks to its official status.
    I’m guessing that the change we’ll see across Europe will be slow, but that it will be continuous and very broad. EIFv1 provided a rallying point for those member states and public bodies that were interested in Free Software and Open Standards. EIFv2 is a general push for everyone to use more Open Standards, even though it contains generous get-out clauses.

    What do you think?


  • Sourcing It

    Together with Rien Dijkstra and Pieter van der Ploeg, I have launched a new book project: The Sourcing Initiative: Enabling Collaboration. Read more about it on the new website, sourcing-it.org. The idea is that there are a lot of issues at stake in modern enterprises:

    Our proposition is that the modern enterprise must fundamentally rethink its sourcing equation (Organization, Economics and Technology) to become or remain viable. We have dubbed this Right Sourcing.

    This is a non-profit project, and the book will be published under a Creative Commons licence and be freely available online. We will use an agile approach and release iterations as we go along.

    We seek contributors who have something to wise/clever/interesting to say about the theme(s). If you think you have and want to join us, please let us know.

  • GREENING IT

    Greening IT bookThe Greening of IT is a symptom of a much larger challenge for humankind – transitioning from economic childhood into maturity. Despite the emergence of large regional alliances such as the EC, humankind remains incredibly fragmented; and yet the need for global climate and energy policies is pressing. IT offers tantalizing technical solutions to our emissions and growth dilemma: it can grow greener and help with the greening of other industries. This book explores this potential.

    Greening IT‘ is an interntionally collaborative, non-profit, creative commons licensed book dedicated to the preservation of the most important resource – planet earth itself. As the book details, our approach to preservation is not accomplished via pure environmentally focused policies, but instead by leveraging the most important and potent enabler of the Low-Carbon society – Information and Communication Technology (ICT).

  • Coherency Management in Carlsberg

    Mikkel Mertz, Morten Gryning and Ambreen Khan have allowed me to share their masters thesis about Coherency Management in Carlsberg. I warmly recommend it!

    Abstract
    Even though the amounts of information in enterprises are rapidly increasing, it does not directly provide the organizations with competitive advantages. A paradox of the Information Age is that while information have never been available in such vast amounts as now, the vast volume has caused the organizations to lose sight of the overall picture; what is required is a way to enhance and manage the information to provide a coherent vision. This can be described as Coherency Management.
    This thesis examines how the novel concept of Coherency Management (CM) can be enhanced based on pragmatic problems identified in a complex enterprise. Carlsberg, which is currently undergoing a major standardization transformation, provides a unique opportunity to assess the standardization process and the effect on the enterprise. The empirical data obtained is analyzed to enhance the Coherency Management concept described in (Doucet et al, 2009), advancing it to cope with those problems found to be inside CM’s scope.
    On the basis of the identified problems and findings in the thesis, a CM framework has been developed. This framework represents a more pragmatic view on CM, and can be implemented in an enterprise to introduce CM there. In addition, the framework can be utilized as a foundation for the further development of the concept.
    The thesis asserts that: Coherency Management should only to a lesser extend possess domain specific knowledge; it should not be included in the Enterprise Architecture discipline; and it should only concern the improvement of cooperation between the departments and programs in the enterprise – by using the three modes for architecture.
    The thesis also discusses how the scope of Coherency Management is best determined and the differences between CM and Enterprise Architecture. The paper concludes by elaborating on the findings of the thesis and discuss if the problem statement has been sufficiently answered.

  • Project NemFORM

    The Danish Government Business Reference Model – FORM (in Danish) – is an overview of what the Danish public administration does, which services it provides, and which legislation that regulates these services.

    I have been ‘playing around’ with the dataset FORM makes up. In the blog menu, you will find links to pages about Project NemFORM.

    To demonstrate how the reference model can be used, I have created this simple application (autosuggesting services; reference), which can also be used on a mobile device (tested on Android only, so far).

    If you are interested in the geeky details, read about my experience with FORM XML, and JQuery-empowered FORM usage. You can also read about my implementation of the new FORM widget from Digitaliser.dk.

    My project is mentioned in a news story on Modernisering.dk, the Ministry of Finance’s website for digitization of government (and owners of FORM). ‘Innovative use’, they call my project. How nice of them 🙂

    Full disclosure: The Ministry of Finance is a client of EA Fellows. NemFORM is however a private project of mine.

  • Book 2.0

    I am pleased to announce that the book, State of the eUnion: Government 2.0 and Onwards, is now in production and will be available for ordering in your favorite bookshop very soon.

    But wait, there’s more: On 18 November, the free, online version will be available from 21gov.net.

    Read the press release.

    Follow the book @gov20book on Twitter. The book’s twitter hashtag is #gov20book. Also, follow the list of contributors.

    wordle

  • Next Book: Government 2.0 and Onwards

    Now the Coherency Management book is out, my next book project has ben launched. With the working title “State of the eUnion – Government 2.0 and Onwards”, the book will be published in min-November this year (reason), so it needs to be written in a rush. I have already invited a number of contributors, but now take the Call for Participation open for a couple of days for anyone to submit an abstract.

    We will accept legitimate and relevant remixes and reuses of stuff that deserves to be in a book. But we have pretty high standards, so do not be offended if we reject your proposal. In general, we want thoughtful, wellwritten contributions, shorter or longer, that discuss new business models for government and democracy. Contributions about technical matters are not likely to make it into the book, unless they are really wellwritten and ‘important’. I realise I personally will even have to struggle to build bridges over to, say, Coherency Management, but you just wait and see 🙂

    As co-editor, I have teamed up with Christian Bering Pedersen, a young professional and digital native, who I supervised in his Master thesis project a few years ago. Christian has a sharp eye and tongue, and will be great to work with.

    Confirmed contributors to the book are:

    • Don Tapscott, Canada
    • Mark Drapeau, USA
    • Alexandra Samuel, USA
    • Olov Östberg, Sweden
    • Tommy Dejbjerg Pedersen, Denmark
    • Tim O’Reilly, USA
    • David Weinberger, USA
    • Chris Potts, UK
    • and several others, whose names will be published in the near future.

    The book will not be a heavyweight like the coherency managment book (540 pages). It will probably have nearly as many collaborators and contributors though, but typically with shorter chapters (essays).

    Follow the book project via its infopage/website.

  • Next: Canada, US, and Iceland

    As indicated in a 140 char note on Twitter, I’m leaving Europe. For a month, that is. I am going on a flight/roadtrip, part work, part vacation. Locationwise roughly as follows:

    • Toronto from July 17th to 25th.
    • Washington, DC from July 26th to 31st.
    • Ottawa from July 31st to August 6th.
    • Boston from August 7th to 14th.
      oh, and then a stopover in Iceland:
    • Reykjavík from August 14th to 18th.

    Along the way I will attend The Open Group’s 23rd Enterprise Architecture Practitioners Conference in Toronto, where I have three contributions: Particapant in Panel Discussion and podcast on Architecture’s Scope Extends Beyond the Enterprise, my lecture Coherency Management and the Future of Enterprise Architecture, and participant in Panel Discussion: Enterprise-Centric Architecture and the Role of “Business”.

    I will probably sneak in a bunch of meetings around the Coherency Management book, which is now with the printer, and with a bit of luck, will be able to announce a few events around the book as I travel on. And then I’m planning some meetings around a new book project I plan to announce shortly. Which reminds me: allow me to introduce two new tags: Government 2.0 and Open Government.

    If you are located – or happen to be – in one of the locations I visit, and are interested in any of the tags to this post, and want to meet, get in touch.

  • Next Generation EA

    Come join us for Architecture Friday in Antwerp on 26 June about next generation enterprise architecture, as seen by two Australians and a Dane: Peter Bernus (wp) and Pat Turner, and me. If you want to participate, get in touch (you may get a discount code!).

    Peter Bernus chairs IFIP WG5.12 Architectures for Enterprise Integration, and arranges the ICEIMT Workshop Next Generation Enterprise Architecture on 23-24 June in Leiden, which I have just registred for (unfortunately only last day). Themes on the agenda:

    • Next Generation Enterprise Architecture (NextGenEA): what is it, what does it need to succeed and what does it include: Interoperability, ‘Cloud Computing’, new ways of Visualization, Enterprise Integration, Enterprise Resource Management, Enterprise Data Consolidation
    • Role of the senior Decision Maker: What is the role of the senior decision maker? What types of information and tools do they require to be effective? Can NextGen EA make a difference or indeed add any value to the day to day activities and key decisions made by senior business managers within a modern Organization?
    • Decision Support Tools: What are the current EA tools on the market? What are the current management decision support tools available to senior decision makers? Is there a gap or a cross over point between the two or is the current marketplace effectively being served by existing product offerings?
    • Enterprise Architecture Frameworks (practice and theory): What do existing EA frameworks say about the role of senior decision makers in the architectural process and what is the role of architecture in the making of critical business decisions within the modern Organization?
    • Interoperability: ­ present and future trends & standardization across Organizations? How do these trends support or refute the case for NextGen EA as a tool for senior decision makers within the modern Organization?
    • NextGen EA: New theories and techniques, interdisciplinary approaches for combining Management Theory and traditional EA topics, such as Enterprise Modelling / Enterprise Engineering / Enterprise Integration
    • Which Research Frameworks are appropriate for the investigation of the above questions?  Human understanding and communication as a condition of interoperability. Suitable social and organisational structures that create the motivation and the opportunity to achieve common understanding and consensus and the potential need for new organisational forms and cultural change

    Being a ICEIMT workshop means it is part of the International Conference on Enterprise Integration and Modelling Technology, a series of landmark conferences held since 1992. ICEIMT originally started as a strategic initiative of NIST and the European Union to review the state of the art in Enterprise Integration (EI) and to make recommendations to industry and research, creating roadmaps for EI research and product development. I’m proud to say that I have just joined the ICEIMT’2010 Steering Committee.

    Before the actual ICEIMT’2010, which is not yet scheduled/placed, the will be another workshop, on 14-16 December in Bled in Slovenia. The main objective of this workshop is to bring together management scientists, engineers and enterprise architects to hold an open discussion on the future synergies of these disciplines.

    • business design and business management — the use of enterprise architecture practice in various transformations
    • coherency of decision making — from senior management to low level control
    • whole of life and complete life cycle approaches to enterprise engineering — the systems science of EA and management
    • decision support tools — enterprise modelling, business process management & analysis, and business intelligence
    • the fusion of the management and engineering disciplines
    • the enterprise architect as a profession: skills, education, training and accreditation
    • unifying theories and enterprise ontologies
    • architecture frameworks and their use in managing projects, programmes, enterprises and networks of enterprises
    • case studies
    • open research questions
    • etc.

    The Leiden-workshop is part of ICE2009 conference on “Collaborative Innovation: Emerging Technologies, Environments and Communities”. ICE stands for International Conference on Concurrent Enterprising. The term Concurrent Enterprising is

    an amalgam which brings together the paradigms of Concurrent Engineering and Extended/Virtual Enterprising: The Concurrent Enterprise is a distributed, temporary alliance of independent, co-operating manufacturers, customers and suppliers using systematic approaches, methods and advanced technologies for increasing efficiency in the design and manufacturing of products and services by means of concurrency, parallelism, integration, standardisation, team work and more for achieving common goals on global markets.

    Sounds interesting, but I only have time to attend the NextGenEA workshop. Actually, only half of it.

  • Counting Down to Book Launch

    This has been a great week, for several reason, but most notably because our book, Coherency Management: Architecting the Enterprise for Alignment, Agility and Assurance, is now in AuthorHouse’s hands and should be ready for ordering very soon. On the book’s website, we have published the Table of Contents and a chapter overview, and also some endorsements. And some background interviews with the editors (here’s the interview with me).

    The book introduces the idea of Coherency Management, and asserts that this is the primary outcome goal of an enterprise’s architecture.

    Editors of the book are Gary Doucet, John Gøtze, Pallab Saha, and Scott Bernard. With submissions from over 30 authors and co-authors, the book reinforces the idea that EA is being practiced in an ever-increasing variety of circumstances – from the tactical to the strategic, from the technical to the political, and with governance that ranges from sell to tell. The characteristics, usages, value statements, frameworks, rules, tools and countless other attributes of EA seem to be anything but orderly, definable, classifiable, and understandable as might be hoped given heritage of EA and the famous framework and seminal article on the subject by John Zachman over two decades ago. Notably, EA is viewed as an Enterprise Design and Management approach, adopted to build better enterprises, rather than a IT Design and Management approach limited to build better systems.

    We will use the coherencymanagement.org website not just to promote the book, but also to be a platform for continued dialogues about coherency management and for publishing further studies. We’re especially interested in relevant case studies, and have published one such: Neil Kemp’s interesting case study about Winnipeg Fleet Management.